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Insurance and Payment Procedures
Payment is expected at the time of service. You may pay your bill with cash, personal check, or credit card. For your convenience, we accept Visa, MasterCard, and Discover.
As a courtesy to our patients, we will file your primary and secondary insurance claims, but you must provide the appropriate insurance information. Any insurance copayment must be paid at the time of service. |
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If you do not have insurance, please call our billing office (864-455-6937) before your appointment for an estimate of the amount due at the time of your visit.
Regardless of insurance, payment remains your responsibility. We realize that temporary financial problems may make it difficult for you to pay your balance immediately. Please contact us promptly so that we can set up a payment plan that will meet your needs. |
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We appreciate your attention to these financial matters. If you have questions about your bill or insurance, please call our billing office between 8:15 am and 4:45 pm, Monday through Friday, at 864-455-6900, or toll free at 1-877-611-9965.
Click here to view a list of our Managed Care Contracts. |
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Office Hours
Greenville and Anderson: 8 am to 5 pm — Monday through Friday.
Greer: 8 am to 5 pm — Monday, Thursday and Friday 1 pm to 5 pm — Tuesday and Wednesday
Simpsonville: 8 am to 5 pm — Monday through Friday |
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Scheduling Appointments
Due to the time-sensitive nature of cardiac care, we schedule patient appointments no more than one month in advance. After you see our cardiologist, if you need to schedule a follow up appointment, we will enter the month in which you need to return into our computer system. When it gets closer to the time for you to return for your office visit, our computer system prompts our schedulers to make your appointment. After your appointment is scheduled, they will mail you the date and time.
To Summarize:
You will be notified by mail approximately two weeks to one month before your return appointment is due. If you receive the appointment notice and cannot keep the appointment, kindly call our office to reschedule. If fasting lab tests are required, please try to come in two or three days before your appointment to have them done. For all other lab tests, please arrive 30 minutes before your appointment time.
We know your time is valuable and we try to make your visit to our office as pleasant and efficient as possible. Occasionally we must change your appointment because of unforeseeable changes to your physician's schedule. We try to keep this to a minimum, and we will notify you as far in advance as possible. Similarly, if you are unable to keep your appointment, please let us know as soon as possible.
We make every effort to accommodate all requests for specific physicians within our practice. However, there may be times when the physician requested is unavailable. At that time, you may see one of the other physicians in our group, or if you prefer, reschedule for the requested physician.
New patients - please click here for additional information. |
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After Hours
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At least one of our cardiologists is on call 24 hours a day for emergencies. If you should need to speak with a cardiologist after hours, please call the offi ce and the answering service will forward your message to the on call physician.
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New Patient Information
We will mail you a new patient packet. Please complete all the enclosed paperwork and bring it with you to your first office visit.
Also, please remember:
- • Bring ALL Medication bottles with you.
- • Medical Records: We need your past medical records. If you have them, please bring with you. If you do not have a copy of your records, you will need to sign a release in order for us to obtain them for you.
- • Bring your Insurance Cards with you, so that we may make a copy for your chart.
- • Co-payment: If your insurance requires a co-pay you need to be prepared to pay that amount when you check out.
- • Payment in full for SELF PAY patients unless arrangements are made prior to your appointment…you may call the billing office for assistance 864-455-6900 or toll free 1-877-611-9965.
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Prescription Refills
Please be sure to let your cardiologist know at the time of your visit if you need any prescription refi lls. If you happen to need a prescription refilled and you do not have an appointment, you may call our office during office hours and leave your request on the pharmacy line, 864-455-6930 (Greenville - Faris Rd. / Greer), 864-232-1803 (Greenville - Edgewood Dr.), 864-716-6960 (Anderson), 864-232-1803 (Simpsonville) or toll free 800-863-4278 (Laurens). The nurse will give you instructions to follow in leaving your message. We hope you understand we will need a 24 hour notice to handle your request. Please check with your pharmacy before going to pick up your prescription.
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Emergencies
If you have a cardiovascular emergency, we recommend that you go to the nearest hospital emergency department or call 911 for transportation. The emergency department will contact the physician on call. Conditions that require emergency evaluation include, but are not limited to, chest pain, severe shortness of breath, or passing out. |
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